Customer Support
Announcements
Contact us
FAQs
Brainshark
- Training Portal Q&A
- End User Access to View Support Tickets
- Bullet Points Converting to Mailbox Icons in Brainshark
- Hyperlinking Image on a Webpage to Launch in it's own window
- What is a Folder Administrator?
- How do I change the YouTube account associated with my Brainshark account?
Coaching
- Error Playing Coaching Submission
- Unable to record a Challenge response
- Coaching: Supported File Types For Video Submissions
- Unable to access your microphone/camera.
- Can I pull a report of all comments I give, or that are given to me?
- Can other coaches see what ratings and feedback I give to my participants?
SlideShark
- Deleting a SlideShark presentation
- Can I upload presentations in Portrait layout to SlideShark?
- Adding users to SlideShark Team Edition
- How do I incorporate a video in my SlideShark presentation?
- Using hyperlinks in SlideShark
- Downloading a presentation in SlideShark
Brainshark CRM Connector for Salesforce FAQ
- Apex Test Classes Failing SFDC
- Salesforce1 v 12.0 on iOS
- Why does the "Favorite" star icon only appear for some content in Chatter?
- Can I use Salesforce Chatter with Brainshark CRM Connector for Salesforce?
- What is the Brainshark CRM Connector for Salesforce Brainshark Learning tab?
- How does Brainshark CRM Connector for Salesforce work?
Knowledge Base
Brainshark
- ★ Machine Transcription not working - Machine Analysis
- ★ Outlook Plugin vs. Add in
- ★ Adobe Flash protected mode in Firefox
- ★ Source - Data column on the Users Data report
- ★ Up time report - Site down
- ★ Playing Unhooked Flash content locally
SlideShark
- Exporting Content from DropBox to SlideShark
- SlideShark removal from ITUNES
- Uninstall SlideShark App
- Alignment of Slideshark when projecting
- iPhone/iPod Remote for SlideShark
- Adding .wmv sound effects to SlideShark presentations
Brainshark CRM Connector for Salesforce (previously Sales Accelerator)
- ★ SalesForce Export
- ★ SF Admin - Prevent Brainshark Sync users password from expiring
- Connector Setting is Red but working
- Brainshark CRM Connector for Salesforce Components
- Comments and Ratings Columns
- Webcam Recording in Salesforce