End User Access to View Support Tickets

Question: How do I see my tickets opened with Brainshark Support?

 

To login you need to go to https://brainshark.zendesk.com/hc/en-us and sign-in.

 

If you do not have an account and you will need to create a Brainshark Support account.

1. Click the Sign In button

2. Towards the bottom of the popup click "Sign Up"

3. Enter the require information and select Sign Up.

 

If you need assistance please email support@brainshark.com

 

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