Brainshark Support Hours

We are available to answer your questions and help you through any technical difficulties you may experience.

All Brainshark and SlideShark customers have direct access to our dedicated support representatives who are available Monday through Friday, from 8 a.m. to 9 p.m. Eastern Time. (Excluding major US holidays).

 

Support line is 781-370-8222

 

The following on-demand resources are available 24-7 to assist you:

Help & Training Portal 

  • Search key words to find helpful video tutorials and process documents 

Support Help Center

  • Search our FAQs and Knowledge Base for "How-to" and technical guidance

 

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