Why did my presentation Fail to Convert for mobile?

Issue: On the Presentation Properties tab it states "Failed to convert" next to the "Enable for Mobile Devices" check box.


  1. The maximum presentation length to be converted for Mobile Devices is 6 hours. If the presentation is greater than 2 hours long there is a chance it will not convert since conversion generally takes between 2-3 times the duration of the content. For longer presentations, we suggest that you create a copy and shorten the presentation for Mobile Conversion.  
  2. OR, your presentation may have the same background audio track listed as continuous but there is no beginning or ending slide specified. Either remove the background audio tracks or add a starting and ending slide for each audio track and then reprocess the mobile conversion.

For more information, and best practices for creating mobile content:

Creating Mobile Friendly Content

Make Your Presentation Mobile


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