How do I turn off my pop up blockers?

If you expect to receive a completion certificate at the end of your presentation, you must turn off your pop-up blockers before taking the presentation.  You can also set up your pop-up blockers to allow only Brainshark. 

Below are instructions for various browsers.


Internet Explorer:

    1. Go to the tools drop down located on the top left side of the browser window.
    2. Select Pop-Up Blocker.
    3. Select "Pop-Up Blocker Settings"
    4. Under "Address of website to allow" type in http://www.Brainshark.com and then click "Add"

Follow these steps again to add *.brainshark.com. You should see the address appear in the allowed box below. (if this option doesn't appear press F10 to select tools)



Google Chrome:

    1. Click on the three lines on the far right of the Google Chrome browser
    2. From the dropdown select Settings.
    3. Scroll down and select "Show advanced settings"
    4. Under Privacy click on "Content Settings"
    5. Scroll down to Pop-Ups and click on "Manage exceptions".
    6. In the Hostname Pattern box type in http://www.Brainshark.com then set the behavior to allow

Follow the same steps to add [*.]brainshark.com.

 

Firefox:

    1. Click on the three lines on the far right of the Firefox browser window
    2. From the dropdown menu select Options > Content Panel
    3. If Block Pop-ups is checked select "Exceptions".
    4. In the address line type www.brainshark.com and click on the allow button, the address should appear in the section below.

Follow these same steps to add *.brainshark.com



Safari:

Safari does not currently allow you to add an exception and Brainshark only supports Safari for Mac

    • Click on Safari
    • Deselect "Block pop-ups"


iPad Safari:

    1. Open the "Settings" menu on your Home screen.
    2. Tap the "Safari" tab on the Settings page. The Safari preferences screen loads.
    3. Scroll down the page to the "Security" section.
    4. Slide the "Block Pop-Ups" switch to the "Off" position.
    5. Press the "Home" button to return to your Home screen.


Read more: How to Turn Off the Pop-Up Blocker on the iPad 

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