Managing Cookies in a Browser

Note: For best results when using the Brainshark platform Cookies will need to be enabled or allowed for Brainshark and third-party Cookies should not be blocked.

Please see below for instructions for managing your Browser Cookie settings.

For Google Chrome
To enable or manage Cookies in Google Chrome see below:

  • Click the three dots in the upper right corner of the browser window
  • Select Settings
  • In the blue search bar type in "cookies"
  • Click the Content Settings section
  • Select Cookies
  • In the Allow section click the corresponding Add button
  • In the resulting text field put [*.]brainshark.com
  • If you select Clear on exit option, its cookies are deleted every time you close your browser

For Internet Explorer

To enable or manage Cookies in Internet Explorer see below:

  • Click the Gear icon in the upper right corner of the browser window
  • Select Internet Options from the dropdown
  • Go to the Privacy tab 
  • In the Settings section, click Advanced
  • Ensure both first-party and third-party Cookies are enabled

For FireFox

To enable or manage Cookies in FireFox see below:

  • Click the three bars in the top right corner of the browser window
  • Select Options from the drop down menu
  • Go to the Privacy and Security section
  • Scroll to the Cookies and Site Data section
  • Ensure Accept cookies is enabled and Accept third-party cookies is set to Always

For Microsoft Edge

To enable or manage Cookies in Microsoft Edge see below:

  • Click the three dots in the upper right corner of the browser window
  • Select Settings from the drop down menu
  • Scroll down to the bottom, select Advanced
  • Scroll to the Privacy and services section and scroll through the section to Cookies
  • Make sure it is set to "Don't block cookies"

For Safari
Refer to this helpful link https://support.apple.com/en-us/HT202698
Set www.brainshark.com to Allow

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