How to capture viewer data

Content Authors can use Guestbooks to capture and track data on who is viewing a Brainshark presentation.  A company administrator or the author of a presentation can edit their own presentation and apply a guestbook. 

To add a guestbook to your presentation:

• Edit a presentation
• Select "Ask viewer to register with Guestbook"
• Select the Edit link that appears
• Make selections
• Select Save.

Guest books may be launched prior to a presentation viewing, or after the view is completed.  In addition to selecting what information you want to collect in the guestbook, you can also choose to require certain fields. 

If a field is required, the viewer may not proceed without providing the required data. 

Note: Some guestbooks allow the entry of custom data fields.  Please contact your company administrator if you would like to add a custom field to your Guestbook field options.

Relevant Articles and Training Videos

• If you are an administrator, review this article regarding custom guestbook fields.
• For more information on guestbooks in general, please view this helpful guide.

If you need additional assistance, please contact Support.