Brainshark Learning tab in Salesforce --> Brainshark Staging

Problem: Users are being prompted to login to Brainshark when accessing the Brainshark Learning Tab when the SA installation is configured to go to Brainshark Staging environment.

Cause: The webtab that comes with the SA installation "Brainshark Learning" is hardcoded to point to Brainshark production environment.   

https://www.brainshark.com/brainshark/learning/MyLearning.asp?ca=4&ui=212993&ct=0&cs={!API.Session_ID}&ctwsurl={!API.Partner_Server_URL_90}

 

Solutions:

1. Dont use the Brainshark Learning webtab and use the Brainshark Visual Force page on a tab in Salesforce instead.

2. Create a new webtab in Salesforce to point to Brainshark's Staging Environment.

https://staging.brainshark.com/brainshark/learning/MyLearning.asp?ca=4&ui=212993&ct=0&cs={!API.Session_ID}&ctwsurl={!API.Partner_Server_URL_90}

 

Have more questions? Submit a request

Comments

Powered by Zendesk