Internet Explorer Browser Trace Steps
1. Press the F12 key to open the developer tools console or select the gear icon > F12 Developer Tools.
Once the console is open:
1. Click to the Network Tab within the console.
2. Click the button with an arrow inside a circle to preserve logs.
3. Navigate the pages until the issue occurs. Click the Save icon.
4. Provide a name for the resulting file in the save screen and send the resulting file to email@example.com as an attachment.