In order to ensure you are receiving emails your IT department will want to ensure Brainshark is Allow listed within your email inbox. This is the following information to provide your IT department.
- Domain: *.brainshark.com and firstname.lastname@example.org
- Email server IP: 220.127.116.11
- Range 18.104.22.168/25 (22.214.171.124-127)
If you need additional assistance, please contact Support.