|Sharkive||A Sharkive is your Brainshark Site. For more information check out this FAQ|
An author is someone who creates Brainshark content. They can login to your site, upload Power Points and other types of content, add their voice, and other features to their content to then share with their audience.
A viewer is someone who watches a Brainshark— when someone shares a link to a presentation and that person clicks the link to view it, they are the viewer.
A user is simply someone who has a login to your Brainshark site. They will not necessarily be able to create anything, but by logging in, they will have access to certain content based on the permissions assigned to their user acccount.
A Company Administrator is someone who manages content creation and site access. They will create user accounts and determine what level of access they have to your site (User, author and administrator).
If you are looking to gain access to your company's Brainshark site or update your current permissions this is the person who can handle your requests. If you do not know who your company administrator is, please feel free to reach out to Support.