How do I contact Brainshark Support?

Brainshark Support is available from 8:00 AM-9:00 PM EST Mon-Fri (Excluding major US holidays). 

To contact Support by phone:

• Please give us a call at 781-370-8222.
• If your request is urgent and outside of the USA/EST standard business hours, please leave a detailed voicemail with a description of your issue. Please also include your contact information, the level of urgency, and how many users are affected. 

To contact Support by Chat:

• Click the "Help" widget, located in the lower-left corner of our Resource Center.

To contact Support by email:

• Please submit your inquiry to [e-mail].
• Alternatively, you can click the "Submit a Request" link in the upper right corner of our Resource Center.