Machine Analysis is an artificial intelligence (AI) powered engine designed to augment reviewer feedback on coaching activities by generating a machine score for video submissions. Machine Analysis provides automated insights into a representative’s performance based on the following criteria:
- Rate of Speech (Words per Minute)
- Filler Word Percentage
- Grade Level
Machine Analysis is part of Brainshark Coaching and can be activated at the site level if your organization has Coaching included in their Brainshark plan.
For more information on Machine Analysis, please see the following Brainshark Training module: Machine Analysis:
NOTE: Once Machine Analysis has been activated for a coaching activity, it cannot be deactivated after a participant's submission is received.
If you need additional assistance, please contact Support.