A Company Administrator can allow authors to set the number of retries a viewer has when responding to questions. This can be enabled from the Administration section of your Brainshark account.
To enable question retries:
- Navigate to Administration
- On the Company card, select Presentation Settings
- Select Question Settings from the menu on the left
- Towards the bottom of the page, enable the setting Retries: Allow authors to specify retries for questions
- Select Submit
If you need additional assistance, please contact Support.