There are certain instances where you may require Flash while using Brainshark. If you are accessing Brainshark in Internet Explorer 11 and require Flash, please see the steps below:
- Open Internet Explorer and at the top-right hand corner click the Tools button shown as the “Gear” icon
- Click “Manage Add-Ons” in the drop-down menu
- From the left-hand “Add-on Types” menu, select “Toolbars and Extensions”
- Under “Microsoft Windows Third Party Application Component” heading, click and highlight “Shockwave Flash Object”
- Select “Enable”
- Select "Close"
If you need additional assistance, please contact Support.