UPDATE: Please note, the "Guestbook after Viewing" and "Launch Attachment After Close" features have been removed from Brainshark as of 2/26/2020. All content with these features previously enabled has been updated so that the Guestbook will now show at the beginning of the content and attachments will launch upon audio completion.
On February 4th, 2020, Google will roll out a new version of Chrome (version 80). As a result of these updates, the following features within the Brainshark Authoring platform will no longer work for Google Chrome users:
Guestbook After Viewing:
When enabled, Guestbook After Viewing shows a guestbook in a new browsing window, after the browser playing a Brainshark presentation is closed. Effective February 4, 2020, this feature will no longer work for Chrome users.
The suggested alternative for this feature is to ensure that the guestbook is set to Guestbook Before Viewing as this increases the likelihood of capturing guest information. Please reference this article for steps on how to enable this setting.
Auto-Launch when Presentation is Closed
When enabled, Auto-Launch when Presentation is Closed opens an attachment in a new browsing window after closing the browser playing a Brainshark Presentation. Effective February 4, 2020, this feature will no longer work for Chrome users.
The suggested alternative for this feature is for users to set the auto-launch feature to deploy before or after the audio plays on the last slide.
Additionally, authors can enable their attachments to be accessed within the presentation at any time through the attachments tab. Please reference this article for more information on attachments.
If you need additional assistance, please contact Support.