How to enable Closed Captions for your organization’s Brainshark site

The Brainshark Administration's Home page was updated March 1st, 2021 so that it's easier for you to navigate! The changes made may affect the instructions outlined in the article below, but please know we are actively working on updating all Knowledge Base articles to reflect this information. For more information on the changes made, click to view the article Administration Home Page Overview.

Closed Captions are a great way to enhance your content and make it more accessible to all viewers. Closed Captions can be added to Brainshark presentations or courses by authors when publishing content, but first, this feature will need to be enabled for the Brainshark site by a Company Administrator. 

To enable Closed Captions as a Company Administrator:

1. Navigate to Administration 
2. Under the Corporate Admin Tools menu, under Manage Company, click on Presentation Settings
3. Next, select Viewer Options on the left
4. Scroll down to the setting Closed Captioning and switch Enable Closed Captioning to Yes
5. Press Submit
    

For more information about adding closed captioning to your content you can also view this video from our Training Site: Quick Tips: Adding Closed Caption

If you need additional assistance, please contact Support.