Brainshark ensures that when users upload content into our platform the upload behavior is consistent for all supported content. If content behaves inconsistently when uploaded into our platform, we consider this unsupported content.
This does not mean that a file with unsupported content will fail to upload in Brainshark every time, but it does mean that since the content is not fully supported by Brainshark you may encounter upload or viewing errors. If you do, you will need to remove the unsupported content in order to successfully upload your file into Brainshark.
If you need additional assistance, please contact Support.