Brainshark users can elect to receive view receipt emails if they would like to be notified whenever a presentation they have shared has been viewed.
To activate or deactivate View Receipts in your user profile:
- Select your username in the top right-hand corner of your Brainshark Portal
- Select Edit Profile from the drop-down menu
- Scroll to the bottom of this page and select Communication Preferences
- Select or deselect the checkbox next to View Receipts
- Select Save
- If you do not see the option to edit your profile this means all profile changes must be done by a Company Administrator. Please contact your Company Administrator to make these changes.
- If view receipts are deactivated in your user profile, an Author may override this functionality by enabling view receipts in a presentation's settings.
- If you would like to enable view receipts on a specific presentation, please see the additional resources section below.
Relevant Articles and Training Videos
If you need additional assistance, please contact Support.