Head Coaches are otherwise known as 'Challenge Administrators' and act as an administrator solely for Brainshark Coaching. This is a user role that existing Company Administrators can grant to individual user profiles. With Head Coach permissions, the user profile will have full administrative access to modify, view, or download coaching submissions across the company account.
A designated Head Coach has the same privileges as an Activity Creator, plus the additional privileges to edit, copy, or delete an activity created by any Activity Creator. When the Coaching role is assigned, the user automatically inherits the privileges of that role.
Below is a table of various user roles in Brainshark Coaching and what each can and cannot do:
Please refer to the following document for additional information on Brainshark roles and privileges.
If you need additional assistance, please contact Support.