How To
Administration
- How do I edit a user's account permissions?
- How can I add an image to an email template?
- How do I set a company default player theme?
- How do I allow authors to add logos to their presentation?
- How do I find a list of all Learning Managers in my site?
- How do I enroll students as a Learning Manager in a course/curriculum?
Brainshark
- How can I subscribe to the Wednesday Weekly Roundup email?
- Can I embed a Brainshark presentation in a Salesforce Knowledge article?
- How do I manage group membership as a Group Manager?
- How do I add a list in the Favorites tab?
- How do I add slide notes to my presentation?
- How do I create or delete a list from the Favorites tab?
Coaching
- How do I upload a video file created outside of Brainshark to a coaching activity as a participant?
- How do I remove a Coaching submission from the Leaderboard?
- How do I manage my takes in a coaching activity?
- How do I add or remove a reviewer a the coaching activity?
- How do I create a coaching activity as a course?
- How do I add participants to the existing stand-alone coaching activity?
Content Authoring
- How do I generate a QR code for my presentation?
- How do I change the desktop player theme?
- How do I remove an attachment from the attachment tab?
- Why does my guest audio request have a status of 'cancelled'?
- How do I approve content submitted for approval?
- How can I delete the corrupted/broken presentation from My Content Tab?
Integrations
- Seismic Integration Guide
- How do I add a Gong call to Brainshark content?
- How do I gather a Gong call URL link?
- How do I integrate Scorecards with Gong?
- How do I update the Logo in Salesforce for the Brainshark App?
- Salesforce Usersync Configuration
Learning
- How do I select a certificate template for a course?
- How do I delete a course in Learning?
- How can I enroll some or most group members in a course or curriculum?
- How can I unenroll or remove a student who has already completed a course/curriculum?
- How do I stop course/curriculum reminder emails from being sent?
- How do I view the leaderboard for a coaching course I am enrolled in?
Machine Analysis
Reporting
- How do I report on Mobile Views?
- Can I report on content descriptions?
- API Learning Activity Report Example
- How do I report on outside SCORM packages uploaded into Brainshark?
- How do I find out when the last course/curriculum reminder email was sent?
- How do I see historical completions of a re-enrolled student?
Viewing
- How do I enable viewer access to the embed code from the Home tab?
- What is the current folder level structure in Brainshark?
- How to open an incognito/private browsing window
- How do I download and print a completion certificate to a presentation?
- How to Retake a Presentation or Course
- How to Change Download Settings on Different Browsers