How To
Support Management
Administration
- New Settings Page for Scorecards
- Bulk Soft Delete Users
- How do I make my folder a content approval folder?
- How do I make someone a Company Administrator?
- How do I edit a user's account permissions?
- How can I add an image to an email template?
Brainshark
- Filter by Groups on Activity Pages
- How can I subscribe to the Wednesday Weekly Roundup email?
- Can I embed a Brainshark presentation in a Salesforce Knowledge article?
- How do I manage group membership as a Group Manager?
- How do I add a list in the Favorites tab?
- How do I add slide notes to my presentation?
Coaching
- How do I delete a Coaching Activity?
- How do I enroll in the Brainshark Coaching Certification?
- How do I upload a video file created outside of Brainshark to a coaching activity as a participant?
- How do I remove a Coaching submission from the Leaderboard?
- How do I manage my takes in a coaching activity?
- How do I add or remove a reviewer a the coaching activity?
Content Authoring
- How do I run a viewing details by presentation report ?
- How do I enable the link to completion results for a Learning Course?
- How do I enable the link to completion results for a Presentation?
- How do I use the Brainshark Screen Recorder in Microsoft Edge?
- How do I generate a QR code for my presentation?
- How do I change the desktop player theme?
Integrations
- Seismic Integration Guide
- How do I add a Gong call to Brainshark content?
- How do I gather a Gong call URL link?
- How do I integrate Scorecards with Gong?
- How do I integrate Scorecards with Salesforce?
- How do I update the Logo in Salesforce for the Brainshark App?
Learning
- Can the students receive certificates via email when they complete the course sessions?
- How do I find the URL of my SCORM course?
- How do I add a course session to a curriculum?
- How do I add a course to an existing curriculum?
- What does the setting 'Allow Authors to Copy This Course' do?
- How do I edit the number of question attempts in my course?
Machine Analysis
Reporting
- How do I report on Mobile Views?
- Can I report on content descriptions?
- API Learning Activity Report Example
- How do I report on outside SCORM packages uploaded into Brainshark?
- How do I find out when the last course/curriculum reminder email was sent?
- How do I see historical completions of a re-enrolled student?
Scorecards
Viewing
- How do I access my Favorites?
- How do I enable viewer access to the embed code from the Home tab?
- What is the current folder level structure in Brainshark?
- How to open an incognito/private browsing window
- How do I download and print a completion certificate to a presentation?
- How to Retake a Presentation or Course