How To
Administration
- How do I delete a group?
- How do I change a user's manager?
- How do I change the name of my company folder?
- How can I enable the automatic Manager group creation option?
- Why does my user not see the Reporting tab after I click "User can access Reporting"?
- How do I run the User Bulk Download report for a User Bulk Upload?
Brainshark
- How can I subscribe to the Wednesday Weekly Roundup email?
- Can I embed a Brainshark presentation in a Salesforce Knowledge article?
- How do I manage group membership as a Group Manager?
- How do I add a list in the Favorites tab?
- How do I add slide notes to my presentation?
- How do I create or delete a list from the Favorites tab?
Coaching
- How do I create a coaching activity as a course?
- How can I as reviewer update the score for the same coaching submission?
- How do I send reviewer reminder emails in Coaching?
- How do I enable Manager as Reviewer?
- How do I submit a new take to a coaching activity?
- How do I Add a Presentation to a Coaching Activity?
Content Authoring
- How do I use content from Brainshark's Training site in my company's site?
- Why won't my HTML content display when viewing?
- How do I submit a presentation for content approval?
- How do I change recorded audio to generated audio?
- How do I enable the "Share" button for a presentation on the Home tab?
- How do I hide the share presentation option on the Home page?
Integrations
- Seismic Integration v2 Early Adopter Guide
- How do I add a Gong call to Brainshark content?
- How do I gather a Gong call URL link?
- How do I integrate Scorecards with Gong?
- How do I integrate Scorecards with Salesforce?
- How do I update the Logo in Salesforce for the Brainshark App?
Learning
- How do I stop course/curriculum reminder emails from being sent?
- Why are users not showing a due date for their course or curriculum?
- How can a manager enroll their users into courses and curriculums?
- How do I enroll a group in a course or curriculum?
- How do I use Course Prerequisites?
- How do I edit a Course or Curriculum?
Machine Analysis
Reporting
- API Learning Activity Report Example
- How do I report on outside SCORM packages uploaded into Brainshark?
- How do I find out when the last course/curriculum reminder email was sent?
- How do I see historical completions of a re-enrolled student?
- How do I run a Student Transcript Report?
- How do I add a filter to my report?
Scorecards
Viewing
- How do I enable viewer access to the embed code from the Home tab?
- What is the current folder level structure in Brainshark?
- Why am I unable to record in Internet Explorer?
- How to open an incognito/private browsing window
- How do I download and print a completion certificate to a presentation?
- How to Retake a Presentation or Course