How To
Administration
- How do I enroll students in a course/curriculum through Administration?
- How do I find a list of all Learning Administrators in my site?
- How do I find a list of all Folder Administrators in my site?
- How do I set a link to launch when a user logs in?
- Administration Home Page Overview
- How do I grant end users access to modify their own user profile information?
Brainshark
- How do I add a list in the Favorites tab?
- How do I add slide notes to my presentation?
- How do I create or delete a list from the Favorites tab?
- How do I activate or deactivate view receipts in my user profile?
- How to Make the Most of your Support Ticket
- How to Submit a Product Suggestion
Coaching
- How do I Add a Presentation to a Coaching Activity?
- How do I advance past the "You have reached the maximum number of retries" message for a Coaching Activity?
- How do I save a Coaching Submission as a Presentation?
- How to make edits to a Coaching submission's Machine Analysis transcript
- How do I attach a presentation to a Coaching activity?
- How do I grant 'Head Coach (Challenge Administrator)' permissions to a user profile?
Content Authoring
- How do I enable the "Share" button for a presentation on the Home tab?
- How can multiple people add audio to the same slide?
- How do I update the Content Author image, name and title on a presentation?
- How Do I Create 'Practice Question' Slides That Won't Affect the Viewer Score
- How do I locate inactive content?
- How do I add and remove content from the Favorites tab?
Integrations
- How do I update the Logo in Salesforce for the Brainshark App?
- Salesforce Usersync Configuration
- Brainshark for Outlook Unexpected Error
- Usersync : Adding users to the Salesforce report after initial sync does not create users in Brainshark
- Unexpected error when trying to search for anything in the Brainshark for Outlook plugin/addin
- How to Enable Brainshark Learning in Highspot
Learning
- How can I create a curriculum?
- What is the difference between the Enrollment expiration and Due dates in the course/ curriculum Information Tab?
- How do I manually mark students complete in a course/curriculum through the Learning tab?
- How do I mark a Course Session complete?
- How do I add or change the due date on a course or curriculum?
- How do I set completion criteria for a Course in Learning?
Machine Analysis
Reporting
- How do I run a Student Transcript Report?
- How do I add a filter to my report?
- How do I include my authoring previews in reports?
- How do I see a list of users and the groups they belong to?
- How do I run a Question Inventory Report?
- How do I report on survey responses in a Course Details With Question Results report?
Scorecards
Viewing
- What is the current folder level structure in Brainshark?
- Why am I unable to record in Internet Explorer?
- How to open an incognito/private browsing window
- How do I download and print a completion certificate to a presentation?
- How to Retake a Presentation or Course
- How to Change Download Settings on Different Browsers