FAQs
Administration
- How Can I Feature a Presentation on the ‘Home’ Screen?
- Where can I find a listing of all Company Administrators?
- What does “Unique Students Enrolled” mean?
- What is the difference between Inactivate, Delete or Permanently Deleting a User?
- What are Self-registration Templates used for?
- What are the Learning Roles?
Brainshark
- 2020 Product Release Notes
- 2019 Product Release Notes
- How do I contact Brainshark Support?
- Up-time report - Site down
- Google Chrome 80 Update
- What is Mobile Offline Viewing?
Coaching
- What are text based coaching activities?
- What are the supported file types for text-based coaching submissions?
- Why Can't I Create Coaching Activities with Machine Analysis as a Coaching Activity Creator?
- What is Machine Analysis?
- What Languages are supported for Coaching?
- What are the Supported File Types for Video Coaching Submissions?
Content Authoring
- Can I have the webcam window still be visible when using the Chrome Screen Recorder Extension?
- Are PowerPoint Transitions Supported in Brainshark?
- Where do I find the Presentation ID #?
- Are Triggered Animations Supported in Brainshark?
- Why does a presentation restart when trying to resume where I left off viewing?
- Can I have my question slides display in a randomized order?
Integrations
- Brainshark CRM Connector for Salesforce IE11 Support
- Is Brainshark Authoring supported in an iFrame?
- Brainshark CRM Connector for Salesforce Components
- Comments and Ratings Columns
- Webcam Recording in Salesforce
- Outlook Plugin vs. Add in
Learning
- Where can I add and edit Learning Topics?
- Can HTML5 content be uploaded in Learning as a Learning Course?
- How do I access my completion certificates in Learning?
- How do I remove a Course from a Curriculum?
- Can I notify students when I want them to enroll in a course session?
- What is the Course Catalog?
Reporting
- How can I tell which slides a user clicked on and viewed?
- Which units are used for measuring time in Brainshark reports?
- Progress Tracker in Learning
- Viewing Details by Presentation Advanced Filter Options
- Source - Data column on the Users Data report
- What Time Zone is Used in Brainshark Reports?