FAQs
Administration
- Inactivate, Delete or Permanently Delete a User
- What are Self-registration Templates used for?
- What are the Learning Roles?
- What are the Primary Brainshark Roles?
- How will User Sync know what privileges/permissions to assign New Users?
- What is a Folder Administrator?
Brainshark
- 2019 Product Release Notes
- How do I contact Brainshark Support?
- Up-time report - Site down
- 2014-2018 Product Release Notes
- Why can’t I see my new Folders under My Content or Home?
- What animations are supported in the New HTML 5 Player?
Coaching
- What is Machine Analysis?
- Multiple Language Support for Coaching
- Error Playing Coaching Submission
- Unable to record an Activity response
- Supported File Types For Video Coaching Submissions
- Can other Reviewers see what ratings and feedback I give to my participants?
Content Authoring
- How do I enable Question Retries for my site?
- Can I add a completion certificate to HTML5 content?
- When do View Receipts get sent if enabled?
- Can I use HTML5 Content when Merging Content?
- How do I Download SCORM packages from other users' content?
- Replace Slides
Integrations
- Brainshark CRM Connector for Salesforce IE11 Support
- Is Brainshark Authoring supported in an iFrame?
- Brainshark CRM Connector for Salesforce Components
- Comments and Ratings Columns
- Webcam Recording in Salesforce
- Outlook Plugin vs. Add in