FAQs
Administration
- What are the Learning Roles?
- What are the Primary Brainshark Roles?
- How will User Sync know what privileges/permissions to assign New Users?
- What is a Folder Administrator?
- Can I add custom fields to my presentation guestbook?
- Can I set password requirements for my users?
Brainshark
- 2019 Product Release Notes
- How do I contact Brainshark Support?
- Up-time report - Site down
- 2014-2018 Product Release Notes
- What animations are supported in the New HTML 5 Player?
- Why do I receive "Failed to Convert" when attempting to upload my PowerPoint?
Coaching
- Multiple Language Support for Coaching
- Error Playing Coaching Submission
- Unable to record an Activity response
- Supported File Types For Video Coaching Submissions
- Can other Reviewers see what ratings and feedback I give to my participants?
- As a coaching participant, how many chances do I have to complete the activity?
Content Authoring
- Can I use SmartArt in my presentations?
- Is Branching Allowed on Mobile Devices?
- What is a parameter?
- Does Brainshark support PowerPoint embedded audio?
- Why can't I see the submit button on a question slides?
- Is Completion Branching supported in Safari?
Integrations
- Brainshark CRM Connector for Salesforce IE11 Support
- Is Brainshark Authoring supported in an iFrame?
- Brainshark CRM Connector for Salesforce Components
- Comments and Ratings Columns
- Webcam Recording in Salesforce
- Outlook Plugin vs. Add in