FAQs
Administration
- What are the Learning Roles?
- What are the Primary Brainshark Roles?
- How will User Sync know what privileges/permissions to Assign New Users?
- Administration Processes and Required Permissions
- What is a Folder Administrator?
- Can I add custom fields to my presentation guestbook?
Brainshark
- Contact Us
- Up-time report - Site down
- Product Release Notes
- Failed to Convert
- Why Do I See a White Screen When Logging Into Brainshark?
- What is the difference between Home and My Content?
Coaching
- Multiple Language Support for Coaching
- Error Playing Coaching Submission
- Unable to record an Activity response
- Supported File Types For Video Coaching Submissions
- Can other coaches see what ratings and feedback I give to my participants?
- As a coaching participant, do I only have one chance to complete the activity?
Content Authoring
- Can I use SmartArt in my presentations?
- Is Branching Allowed on Mobile Devices?
- What is a parameter?
- Does Brainshark support PowerPoint embedded audio?
- Why can't I see the submit button on a question slides?
- Is Completion Branching supported in Safari?
Integrations
- Brainshark CRM Connector for Salesforce IE11 Support
- Is Brainshark Authoring supported in an iFrame?
- Brainshark CRM Connector for Salesforce Components
- Comments and Ratings Columns
- Webcam Recording in Salesforce
- Outlook Plugin vs. Add in