Brainshark Support

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Activity overview

Latest activity by Brainshark Support
  • Brainshark Support created an article,

    Minimium Resolution Requirements- Coaching

    Coaching requires uploading files that meet our minimum resolution requirements of 180p or higher.   Here is how to check the resolution: Right click on the file Select Properties Click the Detail...

  • Brainshark Support created an article,

    Can I use SmartArt in my presentations?

    Brainshark does not currently support SmartArt in presentations.    As a workaround, when saving the file, select the 'Convert To Shapes' option to flatten the graphs/charts from SmartArt graphics ...

  • Brainshark Support created an article,

    Contact Us

    Brainshark Support is available from 8:00AM-9:00PM EST Mon-Fri.    To contact Support by phone: Please give us a call at 781-370-8222.   To contact Support by Chat: Click the "Chat with us&...

  • Brainshark Support created an article,

    How to run a Curriculum Enrollment Report

    The curriculum enrollment report displays:  Each course in a curriculum Student and/or group enrollment data including:  Score  Completion status  Date enrolled  Date completed  To run a Curri...

  • Brainshark Support created an article,

    Quick Tip: Rate of Speech on Machine Analysis

    When responding to a coaching activity your speaking rate is measured by taking the total number of words spoken and dividing it by the number of minutes it took to speak them. There are many schoo...

  • Brainshark Support created an article,

    What are common terms used with Brainshark?

      Sharkive A Sharkive is your Brainshark Site. For more information check out this FAQ Author An author is someone who creates Brainshark content. They can login to your site, upload Power Po...

  • Brainshark Support created an article,

    What is a Sharkive?

    Sharkive is not a real word, but it’s one we’ve coined to refer to a Brainshark Site. It is a combination of the words Brainshark and Archive. Each company has their own sharkive, where they create...

  • Brainshark Support created an article,

    What is a parameter?

    Parameters are codes that can be add to a Brainshark presentation URL to change the default appearance, behavior and functionality of the Brainshark Player.

  • Brainshark Support created an article,

    How to create a custom filter

    To create a custom filter: Navigate to Administration; Select Manage Content; Select Edit Custom Filters; Select 'New Filter'.  Once your filter is created you can then create values that will be...

  • Brainshark Support created an article,

    How to Register into Brainshark Administrator Training

    Note: This process can be used to register for any of the other certification training found on our Help and Training site. 1) Go to www.brainshark.com/training 2) Click on the Login button in the ...