Brainshark Support

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Activity overview

Latest activity by Brainshark Support
  • Brainshark Support created an article,

    Filter by Groups on Activity Pages

    To gain further insight on the status of enrollment by group, you will now be able to filter by groups straight from your Scorecards pages.   Filter by Group  You will be able to filter by group an...

  • Brainshark Support created an article,

    Can the students receive certificates via email when they complete the course sessions?

    Currently, there is no way to send certificates via email to students who completed the session course. However, the students can print/ save their completion certificates from their Learning Locke...

  • Brainshark Support created an article,

    2022 Brainshark Product Release Notes

      Please find below all product release notes to the Brainshark platform in 2022. If you have any questions, please contact support@brainshark.com.    April 28, 2022 Scorecards Filter by Groups &...

  • Brainshark Support created an article,

    How do I find the URL of my SCORM course?

    Sometimes it is helpful to provide your user with a direct link to your course. If you are the Learning author of a course, a Learning Administrator, or a Company Administrator, you will be able to...

  • Brainshark Support created an article,

    What are Learning Badges?

    Company Administrators can enable Learning Badges for their company site. Brainshark awards and displays Learning Badges for completed Learning courses. Each badge represents the completion of a sp...

  • Brainshark Support created an article,

    How do I add a course session to a curriculum?

    Curriculums in Brainshark allow Learning authors to group together courses for their students to take. Course sessions can also be added to a curriculum. To add a course session to a new curriculum...

  • Brainshark Support created an article,

    Can I undo my changes and revert back to an older version of Brainshark content?

    Once any change is made to a piece of Brainshark content and the Save or Apply buttons are clicked, those changes cannot be undone and the content cannot be reverted to a previous state.If you woul...

  • Brainshark Support created an article,

    How do I add a course to an existing curriculum?

    Sometimes, new Learning content is added in Brainshark after a curriculum has been created. In this case, as a Learning Author, Learning Administrator or Company Administrator you can add your new ...

  • Brainshark Support created an article,

    How do I run a viewing details by presentation report ?

    Company Administrators, Folder Administrators, or Content Authors may need to verify if viewers have met the set completion criteria for a presentation or course. The Viewing Details by Presentatio...

  • Brainshark Support created an article,

    How do I access my Favorites?

    Viewers with Brainshark accounts will have the ability to add content from the Home or My Content tabs to the Favorites section in your account.    To access Favorites on a Desktop: 1) Select the h...