Brainshark Support

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Activity overview

Latest activity by Brainshark Support
  • Brainshark Support created an article,

    Are PowerPoint Transitions Supported in Brainshark? 

    Currently, PowerPoint transitions are not supported in Brainshark and will not appear in the Brainshark player when viewing your presentation. If you would like to request this functionality, I rec...

  • Brainshark Support created an article,

    Google Chrome 80 Update

    On February 4th, 2020, Google will roll out a new version of Chrome (version 80). As a result of these updates, the following features within the Brainshark Authoring platform will no longer work f...

  • Brainshark Support created an article,

    Where do I find the Presentation ID #? 

    Every Brainshark presentation is associated with a unique nine-digit identifier code, aptly named the Presentation ID. We in Support gather these Presentation ID’s to assist in locating presentatio...

  • Brainshark Support created an article,

    What are text based coaching activities? 

    A text-based coaching activity allows participants to submit responses to coaching activities in the form of text-based documents. This option gives managers another way to ensure that reps are pre...

  • Brainshark Support created an article,

    How to enable a text-based Coaching Activity

    If you would like participants in a coaching activity to be assessed on written activities, you can enable the option to have participants submit text-based responses to an activity.  Only users wi...

  • Brainshark Support created an article,

    How to download the Course Completion Import template

    The “Course Completion Import” function allows Learning Authors, Learning Administrators, and Company Administrators to import course completion results from a .csv file instead of manually setting...

  • Brainshark Support created an article,

    What are the supported file types for text-based coaching submissions? 

    For all text-based coaching activities, users will be able to submit documents that will be able to be reviewed for feedback. The currently supported file types for coaching submissions are as foll...

  • Brainshark Support created an article,

    How to Add a Guestbook to HTML5 Content 

    In order to gather information on who viewed HTML5 content in Brainshark, a content author can enable a guestbook to the content. When creating or editing HTML5 content, a guestbook can be enabled ...

  • Brainshark Support created an article,

    How to enable a guestbook to a presentation

    If you are a content author and would like to track information on the viewers accessing your presentation, you will be able to by enabling a guestbook to the presentation. To enable a guestbook on...

  • Brainshark Support created an article,

    Can HTML5 content be uploaded in Learning as a Learning Course? 

    At this time HTML5 content is restricted only to authoring presentations and is not available as an option to create a new course in Learning.  If you would like to suggest this functionality, plea...