Brainshark Support

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Activity overview

Latest activity by Brainshark Support
  • Brainshark Support created an article,

    How do I find a list of all Learning Administrators in my site?

    If you are a Company Administrator, you will be able to find a list of all Learning Administrators in your Brainshark site through the reporting tab. To generate a list of all Learning Administrato...

  • Brainshark Support created an article,

    How do I find a list of all Folder Administrators in my site?

    If you are a Company Administrator, you will be able to find a list of all Folder Administrators in your Brainshark site through the reporting tab. To generate a list of all Folder Administrators: ...

  • Brainshark Support created an article,

    How do I set completion criteria for a Course in Learning?

    Learning Authors and Administrators are able to set completion criteria similar to Presentations that control whether or not a student passes a Course.   To set Completion Criteria: Navigate to Le...

  • Brainshark Support created an article,

    Administration Home Page Overview

    Brainshark Administrators now have access to a newly designed Administration Home Page that will serve as one consistent landing page for all admin users, regardless of their role in Brainshark. An...

  • Brainshark Support created an article,

    Why can't my students self-enroll into a course session on the same day it takes place?

    Students are currently not allowed to self-enroll into a course session on the same day as the session's scheduled date. These are intentionally blocked so that instructors and presenters are aware...

  • Brainshark Support created an article,

    How do I add a list in the Favorites tab?

    As an viewer, you have the ability to add content from the Home or My Content tabs to the Favorites tab in your account. This content can also be organized into lists on your Favorites tab.    To a...

  • Brainshark Support created an article,

    How do I run a Student Transcript Report?

    Users are able to run the "My Transcript" Report for themselves and Company/Learning Administrators are able to run the Student Transcript report for any user.   To run the Student Transcript Repor...

  • Brainshark Support created an article,

    What are Credits used for in Courses?

    Learning Authors and Administrators can optionally add a Credit value to courses when editing the course. This field can be used to track credits earned by students who pass courses in Learning. Yo...

  • Brainshark Support created an article,

    How do I add and remove content from the Favorites tab?

    As an viewer, you have the ability to add content from the Home or My Content tabs to the Favorites tab in your account.  To add a presentation to your favorite's tab: Locate the content you want ...

  • Brainshark Support created an article,

    How do I delete a slide within my presentation?

    As a Content Author, Learning Author, or Company Administrator, you can delete slides within a presentation. Once a slide is deleted, there is no way to recover the deleted slide or audio so make s...