Brainshark Support

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Activity overview

Latest activity by Brainshark Support
  • Brainshark Support created an article,

    2019 Product Release Notes

    Below you will find release notes pertaining to all product releases.  Please contact support@brainshark.com with any questions. Please note: Due to the nature of our 2019.3 release, no product rel...

  • Brainshark Support created an article,

    New HTML5 player: Supported Animations

    Please find our comprehensive list of supported animations attached.    For further assistance, please contact support@brainshark.com. 

  • Brainshark Support created an article,

    Failed to Convert

    When uploading a PowerPoint file to Brainshark, you may experience a file conversion error due to one of the following conditions: File is encrypted File is password protected  File is corrupt Fi...

  • Brainshark Support created an article,

    What are the Learning Roles?

    The Brainshark Learning platform has five (5) roles. These are in addition to the four (4) primary Brainshark roles. An individual can be assigned multiple roles, and every role does not need to be...

  • Brainshark Support created an article,

    How to Create a Course in Learning

    To Create a Course in Learning, permissions will need to be granted to you by a Company Administrator.  Once you have authoring rights to Brainshark, follow the steps below to Create a Course. 1. W...

  • Brainshark Support created an article,

    What are the Primary Brainshark Roles?

    The Brainshark platform has four (4) main roles. The same person can have multiple roles within a company site. If you are using the Brainshark Learning and/or Coaching platform, there are addition...

  • Brainshark Support created an article,

    Curriculum Reminder E-mail Template

    Curriculum Reminder E-mail Template The Curriculum Reminder Email template can be updated by someone with Company Administrator privileges. This is the email that will go out when reminding users o...

  • Brainshark Support created an article,

    Curriculum Registration Email Template

    Curriculum Registration Email Template The Curriculum Registration Email Template can be updated by someone with Company Administrator privileges. This is the email that will go out when enrolling ...

  • Brainshark Support created an article,

    Course with Sessions reminder email template

    Course with sessions reminder email template The Course with sessions reminder email template can be updated by someone with Company Administrator privileges. This is the email that will go out to ...

  • Brainshark Support created an article,

    Course with Sessions Registration e-mail

    Course with Sessions Registration e-mail The Course With Sessions Registration email template can be updated by someone with Company Administrator privileges. This is the email that will go out whe...