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  • 2022 Brainshark Product Release Notes
  • 2021 Brainshark Product Release Notes
  • How do I contact Brainshark Support?
  • Is Brainshark down?
  • 2023 Brainshark Release Notes
  • How do I register in the Brainshark Scorecard Certification?
  • Why does Brainshark recommend against audio criteria set above 80 percent?
  • Why does my SCORM course in my LMS open a new browsing window?
  • Can Brainshark Presentations be played back at different speeds?
  • Does Brainshark support integration with Gong?
  • Soporte en Español
  • How do I join a Zoom meeting?
  • What are the best practices for logging into multiple company accounts (Sharkives)?
  • How do I use SendSafely?
  • How do I contact Brainshark's front desk?
  • How can I tell the difference between a SCORM file and an HTML5 file?
  • My name is spelled wrong on my completion certificate. Can Brainshark Support correct this?
  • How do I access Brainshark's Training site?
  • Can I press back in a Browser while in Brainshark?
  • Why am I receiving “Invalid User Credentials” when attempting to login to my account for the first time via the Brainshark Mobile App? 
  • Google Chrome 80 Update
  • 2020 Product Release Notes
  • What is Mobile Offline Viewing?
  • Why can’t I see my new Folders under the Content tab?
  • 2019 Product Release Notes
  • What animations are supported in Brainshark?
  • Why do I receive "Failed to Convert" when attempting to upload my PowerPoint?
  • What are common terms used with Brainshark?
  • Is this a Request for Brainshark Support?
  • What's the difference between a presentation and a course?
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